Charlie, Author at Tuffa Tanks

12:48 28 May 20

Price was competitive however the communication during the order process was not brilliant. I put this down to the... current pandemic, so taking this into account the overall process wasn't that bad.read more

Julie Thompson Edwards

21:46 18 Dec 19

The staff are informative, helpful, professional and keep you informed. The tanks are durable, easy to use. I have now... had 3 tanks and would recommend Tuffa Tanks to other businesses.read more

Chris Haynes

11:05 11 Dec 19

We have been using Tuffa Tanks for over 10 years and have always found the service flexible and accommodating. They... listen to our requirements and build tanks to match our specification. prices are reasonable and leadtimes acceptable.read more

Peter Munns

15:00 05 Dec 19

We started using Tuffa approximately two years ago to overcome the problems surrounding fire regulations. Since then we... have fitted over 50 fire proofed Tuffa tanks and are very pleased with the customer service and the quality of this product. Keep up the good work and look forward to a increased product range within this sector.read more

alan stone

14:46 05 Dec 19

I have ordered two 20,000 litre tanks in the past 12 months. one was for rain water the other for a chemical. Tuffa... have been fantastic in assisting with providing us with the correct type of tank for each application. They have a great Knowledge base already in house and a very friendly team who are more than willing to help.read more

D I

15:22 02 Dec 19

Always a pleasure to deal with Tuffa. Their website is easy to use, the prices are fair and there's great customer... service when you need to speak to their team. Thanks.read more

Jeremy Rawley

15:38 19 Nov 19

Excellent technical support, service and delivery. Highly recommended.

Mark Taylor

12:49 13 Nov 19

Bought 20000 litre tank for water harvesting from TUFFA,great quality,good price,I dealt with Dee for my purchase she... was very friendly and made sure I got a good deal.i would definitely recommend buying from this company.Thanks.read more

Lisa Sarsons

14:50 24 Oct 19

Our customer requested we order a 60 minute fire proof tank for his new heating installation. The purchase of the tank... went smoothly, however after that it was not so easy. The delivery date was weeks ahead, with no exact date provided until we called to chase it. We weren't given a choice of dates, however, we requested a date in which our engineers could be in attendance at the customers property to accept delivery. However, Tuffa communicated directly with the customer to book in delivery, and their delivery truck left the tank sitting on the drive. Now we're trying to arrange moving the 700kg tank to the position required, which is costing the customer almost £1000 extra. If Tuffa had taken the time to understand the customers needs, that a tank could not simply just be placed on his driveway no matter what our customer agreed to, this situation could have been avoided. Sorry, but our first experience with Tuffa tanks is not one we'd like to repeat.read more

John Burdge

13:13 09 Oct 19

I ordered a Tuffa 2300S tank and asked for a modification. All was done exactly as requested and delivered when they... said it would be. Good strong tank. Their choice of Diamond Freight for delivery was excellent, communication from driver was ongoing throughout the day. Very good teamwork which made the whole transaction satisfying.read more

Kirsty Young

10:49 27 Aug 19

I just wanted to say thank you to you all, everyone who I have spoken to has been so helpful and friendly. I would also... like to say a very special thank you to your driver who delivered our tank. He was amazing and went above and beyond to help us move the tank to where it needed to be. He's an asset to your company! Lovely friendly efficient staff.read more

Tuffa Tanks .

09:19 02 Dec 14

Review from Bakers and Larners:"Aprox 3 weeks ago I had a customer asking for a 15000 ltr bunded plasticStorage... tank. I had never dealt with you before but it was so easy to contact youAnd all the questions I asked were answered immediately with professional confidence.e-mails and scanned images were sent to me quickly and efficiently along with a quoteand a lead time for delivery. As a result an order just shy of £4000.00 was placed and said tank was delivered not just on time but a week before the agreed delivery date.I am very pleased with the service I received and would recommend you to anyone.Especially Amy who kept me informed at all times."read more

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