Delivery Information
Here at Tuffa UK, we take our customer service seriously and we pride ourselves in providing a personable and friendly service to our clients and have excellent customer feedback to back this up.
We have built up an extensive customer base for our liquid storage tanks both in the UK and overseas and our excellent delivery service available is second to none.
A guideline to our delivery options and lead times available is as follows:
Tank delivery options:
| Standard delivery | Delivery only * (excludes off-loading) |
| Tail-lift delivery – T1 (1350 model only) | Delivery with tail-lift off-load to the side of the vehicle only* |
| Hiab off-loading – H1 / H2 | H1: Delivery with Hiab off-load* |
| H2: Delivery with Hiab off-load with positioning |
* Positioning is the responsibility of the customer.
Tank lead times:
Tuffa Tanks in both plastic and steel are generally built to order. Typical build times are as follows:
| Plastic tanks | Stock tanks available with next day delivery – call us for current stock levels |
| Small standard tanks (up to 2500 litres): 7-10 days | |
| Large standard tanks (over 2500 litres): 2-3 weeks | |
| Steel tanks | Small standard tanks (up to 2300 litres): 4-6 weeks |
| Large standard tanks (over 2300 litres): 8-10 weeks |
We will endeavor to meet given lead times and will communicate with our clients accordingly.
If a delivery for an order is urgent, please contact us.
Parcel lead times:
| UK | Parcel: Next day; if ordered before 12 o’clock |
| Pallet: Next day / 2-day services available | |
| Europe | Parcel: 3-5 days dependent on location |
| Pallet: dependent on pallet size and location |